Student Support
Technical Support
- E-Learning technology questions from students will initially be directed to Robyn Brooks during the roll-out of Moodle.
- Complex questions and technical difficulties will be forwarded to the IT staff.
- As Kinetic’s online course offerings increase in size, a team of Moodle administrators will be hired to handle these questions.
Instructional Support
- Course-related questions from students will initially be directed to a group mailbox, monitored daily by Kinetic’s instructors.
- As Kinetic moves from a self-contained E-Learning model to an instructor-led model, individual instructors will be responsible for their own course sections.